Terms and Conditions

1.TERMS OF SALES

The present general conditions of sale apply exclusively between the company JE INTERNATIONAL SARL LES GRANDS PRES (hereinafter “We”) and any person visiting or making a purchase via the site www.florihana.cn
(hereinafter ” website “). We do our utmost to provide accurate information and to make updates to the information disseminated and we reserve the right to correct, at any time and without notice, the content. However, the information available on the Website is provided “AS IS” without warranty of any kind, either implied or explicit, including but not limited to integrity, accuracy, timeliness, availability, reliability or the completeness of the information, products, accessories appearing on the Website or their suitability for the use that the Purchaser intends to make of them. JE INTERNATIONAL cannot be held responsible for items sold on its website, especially in case of non-compliance with their use. JE INTERNATIONAL shall not be liable for any damage caused to the Purchaser or to a third party resulting from such non-conforming use. Accordingly, the fact of placing an order on the website implies buyer’s adhesion to these general conditions of sale. Site Editor: JE INTERNATIONAL SARL SARL with the capital of: 48 000.00 Euros registered with the RCS of Grasse under the n ° 39305832600025 Intra-Community VAT number: FR19393058326 Resident at Les Grands Prés – 06460 Caussols – France Editor: Alain Durante

2. COMPUTERS AND FREEDOMS

 JE INTERNATIONAL collects the personal data of the Buyer and, where applicable, the addressee of the Order. The Purchaser is informed that this automated processing of information, in particular the management of users’ e-mail addresses, has been declared to the CNIL (Declaration No 1514630).

In accordance with the “Data Protection and Data Protection Act”, you have the right to access, rectify and delete your personal data, which can be exercised by writing to us by letter addressed to Service Client JE INTERNATIONAL LES GRANDS PRES 06460 CAUSSOLS, mentioning your surname, first name, full address, and customer number.

Webmaster:

To contact our webmaster please send an email at expeditions@florihana.com.

For any information, question or advice, our customer service is at your disposal:

Mail address: JE INTERNATIONAL LES GRANDS PRES 06460 CAUSSOLS

EMAIL: crossborder-cs@florihana.cn

Essential oils are highly concentrated products that are excessively potent and can be dangerous if not used properly. For this reason, you must read before any use the safety data sheets (MSDS) which are in the pages of all our products. For therapeutic use, it is preferable and strongly advised to consult a doctor with aromatherapy skills.

3. PRICES

The prices indicated on the Site are indicated in Renminbi, import taxes and shipping costs not included. Prices are subject to variation during the year, it being understood that the products ordered are invoiced at the prices in force at the time of registration of the order.

The products remain the entire property of JE INTERNATIONAL until the complete withdrawal of the prize by JE INTERNATIONAL.

4. PURCHASE ORDER PROCESS

You select the item(s) of your choice and add them to the shopping basket; You can at any time check the contents of your shopping cart, the corresponding price and make any necessary changes using your login (e-mail and password). If you are a new customer, you must create an account and identify yourself by entering a valid email address and a password (personal and confidential) which will be used later to identify you on the website.

The provision of personal information necessary for the processing and delivery of orders is mandatory. When you click on the button “Send” your order is then processed by our Customer service. Upon registration of your order, all the details of the latest will then be sent back to you on your email address.

5. PRODUCT AVAILABILITY

Our offers of products offered on the Site are valid only within the limit of the available stocks. In case of unavailability of the product after placing your order, we promise to inform you within 8 days and to indicate the waiting period for receipt of this product. If you wish, you can request cancellation (refund by card within 15 days).

6. PAYMENT

The payment of your purchases on the Site is carried out exclusively in Renminbi and Alipay, UnionPay and WeChat Pay. Online payment by credit card is completely secure. The entire transaction is directed in encrypted mode, meaning you can then make your purchases safely.

7. DELIVERY

Our sales and prices are from Caussols 06460 in France. The products are delivered to China according to the address you have indicated during the ordering process. It is your responsibility to provide us with all the details necessary for the proper routing of your order. You will be delivered at 10 to 15 working days (forecast based on past experiences) after the validation of your order. You will find more information in the “Mailing information” section of our website.

8. WHAT ARE THE TERMS AND CONDITIONS IN CASE OF RETURN OR EXCHANGE?

Kindly refer to the “Return and refund policy” section of our website.

9. THE CONSUMER WARRANTY

You benefit from the legal guarantee of the hidden defects on the products delivered.

10. RESPONSIBILITY

The products offered comply with the French legislation in force. JE INTERNATIONAL cannot be held liable for non-performance of the contract concluded in case of stock shortage or unavailability of the product, force majeure, disturbance or strike total or partial especially postal services and means of transport and/or communications.

JE INTERNATIONAL will not be liable for any consequential damages resulting from the present, loss of use, loss of profit, loss of chance, damage or expenses. JE INTERNATIONAL recalls that under article 1124 of the Civil Code, non-emancipated minors are incapable of contracting. Therefore, orders for minors must be made through parental authority. In case of accidental collection of personal data relating to a minor, parental authority has the capacity to oppose their retention and / or transmission to third parties.

Hyperlinks may refer to websites other than the present. JE INTERNATIONAL waives all liability in the event that the contents of these websites contravene the legal and regulatory provisions in force.

Furthermore, JE INTERNATIONAL recalls that any creation of a hypertext link to the homepage of this Site or any other page of the Site is subject to the express prior written agreement of JE INTERNATIONAL.

11. APPLICABLE TEXTS / JURISDICTION

This agreement is subject to French law. In this contract, the language that will prevail is always French. In case of dispute the French courts will be competent only.

12. MODIFICATION OF THE GENERAL CONDITIONS OF SALE

Given the possible evolutions of the Site, JE INTERNATIONAL reserves the right to adapt or modify at any time the present general conditions of sale. The new general conditions of sale will, if necessary, be brought to the attention of the customer by online modification and will apply only to sales made after the change.